IT Support
Fast Response, Always Available
We consistently shock clients with response times. We guarantee both remote and on-site windows, and regularly exceed these aggressive promises. Because we know not everything goes to plan, we're available on-call 24 hours a day, 7 days a week, 365 days a year.
Unlimited Support
Unlimited support for nearly everything tech-related is included in PraeceTech One. We never charge extra for on-site work, remote job visits, or anything else - pricing is simple and open.
- Desktops and laptops - Mac, PC and Linux
- Servers - physical and virtual
- Network infrastructure (wired and wireless)
- Tablets and smartphones
- Peripherals (printers, scanners, copiers, etc.)
- Cloud services
- Standard and specialty software
- Backup and recovery assistance
- VoIP phone services
Technologies
You may notice we don't have a gaudy list of technologies to push. While our team is well-versed in a vast array of specific systems and services, we focus on client needs rather than buzzwords. If you have a question about our experience with specific technologies, say Cisco routers or AWS cloud services, contact us and we'll be happy to talk!
Projects
Have a need for custom development, a major system migration, or other project? As a PraeceTech One client, your Praece team drives value through their extensive knowledge of your business, whether quarterbacking the project or working closely with a third-party.